Last updated: . Draft for business review before public launch.
Who handles your information
Weaveward handles project enquiries submitted through this website. You can contact our team through the contact page or at business@weaveward.com.
What we collect
The enquiry form collects your name, email address, WhatsApp number, selected service, project message, and consent to be contacted. Company and budget are optional. We also save the submission time, the page used to submit the enquiry, and any campaign tags present in that page's URL.
We store a hash of the submitting network address to limit repeated submissions. We do not keep the raw address in the lead record. A hashed address can still be personal information; we treat it as such.
Why we use it
We use this information to review your enquiry, discuss your project, and reduce automated or repeated submissions. Submitting the form does not subscribe you to marketing emails. Please do not include passwords, payment details, health records, or other sensitive information.
Storage and service providers
Enquiries are stored in the website's private lead storage. The deployed website can use Cloudflare D1. If email delivery is enabled, Resend processes the information needed to notify our team and send an acknowledgement. Cloudflare Turnstile may process security information when the security check is enabled. These providers may process data outside your country.
Direct WhatsApp or email links open the service you choose, which operates under its own privacy policy.
Cookies and analytics
This version of the website does not install advertising or optional analytics cookies. After a successful submission, your browser temporarily keeps the enquiry reference in session storage to display a receipt; your contact details are not stored there. The security check, when enabled, may use storage needed to prevent abuse. If optional analytics is introduced, this policy and any required consent controls should be updated first.
Access, corrections, and deletion
You can ask us to review, correct, or delete your enquiry through the contact page or by emailing support@weaveward.com. Use the email address associated with the original enquiry so we can verify the request. We may ask for further information to prevent unauthorised access or deletion.
Retention and security
Enquiries should be retained only while needed for a project conversation, follow-up, or a documented legal obligation. The business must finalise its retention schedule and deletion process before public launch. Access to lead storage should be restricted to the people responsible for handling enquiries.
We use server-side validation, submission limits, and access-restricted storage. No online system can guarantee absolute security.
Policy changes
We will update this page if the website's data handling changes. This draft describes the current implementation and requires business and legal review before launch.